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In January 2021 we were asked to help arrange an incentive trip to the Caribbean.

乘坐奖励旅行去加勒比海

In January 2021 an HVAC company asked us to arrange a round-trip charter from Wisconsin to the Caribbean, where they were hosting an incentive trip for their top customers.

The client chose a private charter over scheduled services because it allowed them to transport the large group of 260 passengers on one aircraft. 私人 also meant a direct route with no connections 和 a hygienic onboard environment, both of which offered the client added reassurance amidst the ongoing Covid-19 p和emic. Our expert team sprang into action to source the ideal aircraft 和 overcome last-minute logistical obstacles.

我们的解决方案

Route: Wisconsin > Saint Martin > Wisconsin

飞机:空客A330-200

As the client wanted to accommodate the entire group on one flight, we recommended chartering one wide-bodied aircraft rather than reducing costs with two narrow-bodied aircraft. 我们预定的那架空客A330-200飞机是新到美国的.S. charter market 和 offered an added wow factor with its fresh interior, 拆分配置和机上娱乐. Passengers were based in several different locations, so we worked with the client to identify the best departure point 和 set up a desk in the airport lobby where passengers could collect the required health documents proving they had tested negative for Covid-19 before boarding the flight. The aircraft made quite an entrance flying over the beach as it descended into Saint Martin!

A few days before the return flight, we discovered U.S. Customs couldn’t send agents to the local airport to process the passengers on arrival. Our experienced team quickly looked at alternative solutions to ensure the group was quickly processed. 在南卡罗来纳州稍作停留后, the airport informed us their Covid-19 restrictions meant it would take far too long to process the large group. Thanks to our thorough research 和 industry contacts, in under 24 hours we pivoted again to Orl和o International, reserving a dedicated section of the airport 和 ensuring it was fully cleaned 和 disinfected prior to the group’s arrival so they could be processed promptly.

更精细的细节

Available 24/7: Our dedicated account manager personally took care of all the arrangements 和 worked around the clock to overcome last-minute logistical difficulties.

Unrivalled Contacts: We built a strong relationship with the Airport’s Director of Airline Operations, who stepped in at short notice to oversee the flight’s departure when our rep had to self-isolate.

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